Reviews

Thank you so much for the wonderful 5-star review! We’re glad we could get to the bottom of those warning lights and get your car back to running happily again. Our team takes pride in providing clear explanations, honest recommendations, and quality service, so it’s great to hear that you felt well taken care of throughout the process. We truly appreciate your trust in Gilsdorf and look forward to helping you and your car again in the future!

Thank you for taking the time to share your experience. We're glad to hear you found our team friendly, but we're truly sorry for the frustration you've experienced with your window repair. All of the work we perform includes a full 2-year/24,000-mile warranty, and that warranty also covers any work previously completed under warranty. Unfortunately, there are times when suppliers provide parts that experience consistent failures. Based on what you've shared, it appears the replacement part failed not once, but twice. Had we been given the opportunity to perform the repair again, we would have used a different brand of replacement part in an effort to prevent this issue from happening again. We understand why you chose to have the repair completed elsewhere, and while we wish we could have earned the opportunity to make it right, we completely understand your frustration after dealing with the same issue multiple times. We sincerely hope the other shop chose a replacement part that will last, and that you no longer have to deal with this issue. Regarding our oil change pricing, our service includes more than just replacing the oil and filter. We perform a comprehensive digital vehicle inspection and use quality parts and fluids that meet your vehicle's specifications, allowing us to help identify potential concerns before they become larger repairs. Thank you again for your feedback. If you need anything in the future or if there's ever an opportunity for us to assist you again, please don't hesitate to reach out. We truly appreciate your business and wish you the very best.

Tim, thank you for sharing your experience. We're very sorry to hear that you left feeling frustrated and disappointed. Based on your review, it sounds like there may have been some miscommunication regarding the symptoms you initially reported and the diagnostic process that followed. We understand how concerning warning lights and oil pressure issues can be, and we never want a customer to feel that their concerns were not fully heard or properly addressed. We are also concerned by your comments regarding the oil filter that was installed during a previous service. Because this situation involves specific technical claims and events that occurred over multiple visits, we’ll be reviewing all information we can find to ensure that in the future we prevent miscommunications or mistakes made on our behalf.

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. Our team is committed to providing honest recommendations, quality repairs, and excellent customer service, so it's great to hear that we met your expectations. Thank you for trusting us with your vehicle. We look forward to serving you again whenever you need us. Drive safely!

Thank you so much for your 5-star review! We understand that coordinating vehicle repairs from a distance can be stressful, especially when it's for a family member. We're glad our team was able to provide thorough and clear communication throughout the process. Providing honest information and keeping our customers informed every step of the way is something we take great pride in. We truly appreciate the trust you placed in us to help take care of your daughter's vehicle, and we're grateful for the opportunity to assist. Thank you again for your kind words and support!

Thank you for the 5-star review! We're glad we could help get your 2006 Land Rover back on the road. Our team believes that clear communication is just as important as quality repairs, so we're happy to hear that we were able to explain the needed repairs and make the process easy to understand. Thank you for choosing our shop, and we look forward to helping you with any future maintenance or repair needs. Safe travels!

Thank you for the 5-star review! We truly appreciate your kind words. We’ll be sure to pass your thanks along to Kris and the technician. It was our pleasure to help, and we’re glad you were happy with the job. We look forward to seeing you again whenever you need us!

Thanks so much for the 5-star review! We’re grateful you chose us and happy we could get you taken care of. If you ever need anything down the road, don’t hesitate to reach out—we’re always here to help.

Thank you for the 5-star review! We’re glad to hear you were happy with the price—we always strive to offer fair, competitive rates without compromising on quality. We truly appreciate your support and look forward to helping you again whenever you need us. Safe driving!